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We recommend creating your case prior to calling us. Not only is it quick & easy, it's also beneficial. Here's why:
✓ Skip the interactive telephone menu & get help tailored to your case immediately
✓ Skip personal information questions during the call
✓ Avoid errors and ‘How do you spell that?’ questions
To create a new case for a query or issue with your Sony product, select 'Open a new case & Call'.
If you already have an open case and wish to call to follow-up on it, select 'I already have a Case ID'.
Monday to Friday: 09:00 - 18:00.
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Quick links
Blind and low-vision users who want sighted assistance can contact us via the Be My Eyes app Warranty Checker (Sony Electronics only) → PlayStation→ Track repair → Book your Repair → Register your product → |